RESEARCH
Mid-Life Crisis Is No Joke
PROGRAM
Service Operations Management
However, services are often difficult to get right as they are intangible leading to variation in how they are delivered and received by customers. Service Operations Management provides a suite of concepts, techniques and tools to evolve how services are designed and delivered.
Benefits
You will learn about the key concepts in service operations management and how to apply them to services in your organisation. There is an emphasis on application so what you learn can be implemented to create sustained competitive advantage.
Warwick Business School (WBS)
Tel : +44 (0) 24 7652 4395
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The ‘green skills gap’ means leaders, not just technicians
There is a significant gap today between the demand for, and willingness of, corporations to transition to more sustainable practices, and the knowledge and skills required at the managerial level to lead those transitions successfully.
DEVELOPING LEADERS QUARTERLY MAGAZINE AND WEEKLY BRIEFING EMAILS
Developing Leaders Magazine:
The Essential Leadership Quarterly
The Executive Briefing and Upcoming Programs
