CORPORATE PRACTICE
The ‘green skills gap’ means leaders, not just technicians
PROGRAM
Service Operations Management
However, services are often difficult to get right as they are intangible leading to variation in how they are delivered and received by customers. Service Operations Management provides a suite of concepts, techniques and tools to evolve how services are designed and delivered.
Benefits
You will learn about the key concepts in service operations management and how to apply them to services in your organisation. There is an emphasis on application so what you learn can be implemented to create sustained competitive advantage.
Warwick Business School (WBS)
Tel : +44 (0) 24 7652 4395
ARTICLES YOU MIGHT LIKE
WEBINAR
The Do’s and Don’ts of Workplace Wellbeing
Watch our recorded webinar with Warwick Business School’s Dr Redzo Mujcic to learn how to institute a wellbeing strategy in your organization
DEVELOPING LEADERS QUARTERLY MAGAZINE AND WEEKLY BRIEFING EMAILS
Developing Leaders Magazine:
The Essential Leadership Quarterly
The Executive Briefing and Upcoming Programs
