Service Operations Management

PROGRAM

Service Operations Management




Course Dates:
17/01/2022 To 20/06/2022


Cost:
GBP £ 3750

Language of Instruction:
English





However, services are often difficult to get right as they are intangible leading to variation in how they are delivered and received by customers. Service Operations Management provides a suite of concepts, techniques and tools to evolve how services are designed and delivered.

Benefits
You will learn about the key concepts in service operations management and how to apply them to services in your organisation. There is an emphasis on application so what you learn can be implemented to create sustained competitive advantage.


Warwick Business School (WBS)



Tel : +44 (0) 24 7652 4395



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