Customers, Shareholders, and Employees to Achieving Operational Excellence Through People: Delivering Superior Value to Customers, Employees, and Shareholders

PROGRAM

Customers, Shareholders, and Employees to Achieving Operational Excellence Through People: Delivering Superior Value to Customers, Employees, and Shareholders




Course Dates:
12/06/2018 To 13/06/2018


Cost:
USD $ 3700

Language of Instruction:
English





Does your business have a Good Jobs Strategy? Leveraging a systems thinking approach, this program is designed to help executives of service businesses create and implement an operations strategy that delights customers and keeps them loyal; inspires employees to find dignity in their work and opportunities for improvement; and drives high performance and revenue.

 


MIT Sloan Executive Education, MIT Sloan School of Management



Tel : +1-617-253-7166



ARTICLES YOU MIGHT LIKE

WEBINAR

Multi-Generational Change Agents: New Leadership Lessons from Family Business

VIEWPOINT

The Curse of Knowledge: Why Experts Struggle to Explain Their Work

Senior Lecturer in Management Communication at MIT Sloan, Miro Kazakoff, explains why—even armed with insights based on sound data—leaders are still often failing to persuade their audience

VIEWPOINT

Business Model Innovation Meets Organizational Design

BOOK REVIEW

How to Compete with the Digital Giants

VIEWPOINT

A Double Helix Structure to Drive the Digital Economy



 
Close
Google Analytics Alternative