Customers, Shareholders, and Employees to Achieving Operational Excellence Through People: Delivering Superior Value to Customers, Employees, and Shareholders

PROGRAM

Customers, Shareholders, and Employees to Achieving Operational Excellence Through People: Delivering Superior Value to Customers, Employees, and Shareholders




Course Dates:
12/06/2018 To 13/06/2018


Cost:
USD $ 3700

Language of Instruction:
English





Does your business have a Good Jobs Strategy? Leveraging a systems thinking approach, this program is designed to help executives of service businesses create and implement an operations strategy that delights customers and keeps them loyal; inspires employees to find dignity in their work and opportunities for improvement; and drives high performance and revenue.

 


MIT Sloan Executive Education, MIT Sloan School of Management



Tel : +1-617-253-7166



ARTICLES YOU MIGHT LIKE

VIEWPOINT

Rapid Innovation in Executive Education

VIEWPOINT

Leadership for a Nimble Response

MIT Sloan’s Deborah Ancona explains why ‘distributive leadership’ is need for organizations to offer nimble responses to today’s unprecedented challenges

VIEWPOINT

Create a Digital Learning Strategy the MIT Way

NEWS

Pivoting to Live Online Executive Courses

VIEWPOINT

Executive Presence



 
Close
Google Analytics Alternative