Collaboration is the working practice whereby individuals or systems work together for a common purpose to achieve an overall benefit. Collaborative work environments and team based structures are increasingly being used across different types of organizations. However, conflict often emerges whenever the needs appear incompatible. Learn how to manage conflict to build better solutions to problems and challenges. Systematically improve team cooperation, working relationships and results in any organizational setting. Develop enhanced leadership, negotiation, conflict management, communication and collaboration skills to improve individual, team and organizational effectiveness.