NEWS
Smart City Leadership
PROGRAM
Building a Strong Customer Service Culture For Your Organization
Achieve the highest level of customer satisfaction and retention by using a powerful 'Service Opportunity Analysis'. This course is hands-on learning. You will develop an active plan using input from your customers and business team to achieve the top service levels in your industry.
Schulich Executive Education Center, Schulich School of Business, York University
Tel : 1-800-667-9380
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DEVELOPING LEADERS QUARTERLY MAGAZINE AND WEEKLY BRIEFING EMAILS
Developing Leaders Magazine:
The Essential Leadership Quarterly
The Executive Briefing and Upcoming Programs
