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No sector gets more press coverage or sparks more controversy than healthcare. Due to huge advances in medical science and the rapid growth in demand from aging populations, pressure has grown on all healthcare systems in the developed world over the past decades.
The two major pressure points centre on funding and management. Funding, or shortage of it, is a constant source of political argument in many countries – take the NHS in the UK to Obamacare in the US. Management on the other hand is less debated, yet the quality of management and leadership within healthcare systems is critical to their success. And managing in multi-stakeholder, complex, healthcare environments can be extremely challenging.
On the positive side, there have in recent years been revolutionary advances in how business enterprises are managed and led, and many tried and tested management practices and styles now used in business are available to be applied in hospitals and other healthcare workplaces. There are however very few business school programs focused on bringing best management practice to the healthcare sector or aimed at supporting healthcare professionals in developing their leadership skills.
A notable exception is the Masters Certificate in Healthcare Management, offered by Schulich Executive Education Centre. This unique program combines business practice and thinking with leading-edge healthcare leadership skills and knowledge in an integrated, interactive and experiential learning environment. Aimed at preparing aspiring managers for the most senior-level healthcare positions, it focuses on the key trends and issues in healthcare and equips its participants with skills across three critical areas: leadership skills like critical thinking and problem solving, project management and leading change initiatives; softer ‘people’ skills like emotional intelligence, communicating effectively and resolving conflict; and specialized management skills like implementing Lean methodology, risk management, and aligning IT with organizational strategies.
Delivered by faculty, including leaders in healthcare, business and academia, the program consists of 7 self-standing modules:
Critical thinking, project planning and problem solving;
Designing lean processes;
Successful communication, quality and safety strategies and conflict resolution;
Information technology for healthcare leaders;
Leading change and innovation;
Risk management and courageous leadership in healthcare.
Video: Emma Pavlov, Program Director (3.05minutes)
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